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Frequently Asked Questions
WHAT IS YOUR AVERAGE TURNAROUND TIME?
Our average turnaround time for printed products is between 5-7 business days and 7-10 business days for facemount to acrylic and framed prints however, depending on order volume our turnaround time might be a little quicker or longer. If you require your order by a specific date please contact us to confirm. From mid-November to Mid-January the production times may also increase due to the holiday season. Please note shipping time is extra.
FOR PRINTS
Shipping times range from 1-7 business days. Cost is based on cart total and applied automatically to your cart based on the shipping destination. You will receive a tracking number as soon as your order has been shipped.
CAN I EXPEDITE MY ORDER?
If you need your order faster then our average turnaround time then please contact us to discuss your needs. We are usually able to accommodate special requests however expedited orders do incur an additional charge, which will be quoted.
FREE FOR ORIGINALS & LIMITED EDITIONS
Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for originals and limited editions is free within the continental United States and Canada. For international shipping, please contact us for a quote. Shipping for these items will be based on weight.
What is your Policy on Returns / Exchanges / Refunds?
Our policy here at Adam Bartosik Art, we want to ensure you’re completely satisfied with your purchase. If for any reason you’re not satisfied with your purchase, please contact us here and include your order number and a brief description of what’s going on. Someone from our office will contact you to see how we can help.
There’s a 15% restocking fee that is applied for any order canceled or exchanged.
HOW CAN I KEEP UP WITH YOUR NEW WORK?
We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter! You can also follow us on our social media pages as we are constantly posting about new work!
